Core values
Here at Flying Colours, we have three core values that drive everything we do.
Client-centred
You are at the centre of all our decisions, in terms of the advice we give and the way we run our business.
Our goal is to help you discover your long-term financial objectives and then help you to achieve a brighter financial future. We are always working in your best interests to enable you to meet your goals. We will collaborate and work in partnership with you over the long-term to help you to achieve the life you want with the wealth you have. We do this by acting as a coach, a partner and trusted adviser.
Transparent
We will always be honest and transparent, minimising jargon and helping you have a clear picture of your financial future.
We provide you with timely and understandable information to help you make the right decisions around your finances. We are clear about our processes, explain what we can and cannot do, and always deliver on the promises that we make.
Fees are never hidden, and you will never be pressured into making any decisions. At the same time, we clearly demonstrate our value so you can be confident that the cost of advice will never outweigh the gains that come with effective financial planning.
Exceptional
We are experts in our field but constantly striving to be better at what we do. We invest in training and development for all our staff, both advisory and operational. This ensures that you are working with people who deliver excellent advice and service.
We know that if we invest in our people, value and respect them, they will stay with us, and more importantly you, for the long haul. Our people are rewarded for delivering an excellent service and for generating ideas that will make things better for our clients.
We believe that technology is a continual driving force for change and opportunity. Our goal is to be an industry leader in how we use technology, so that you receive the very best support and service.
