How it works

The journey towards achieving your financial goals will be unique to you and your family, but your journey with us will follow a similar path to this:

1. Introductory meeting

We’ll organise an introductory “getting to know you” meeting at a time that works for you. This may be in person or on a video call and usually lasts between 45-60 minutes.

2. Discovery meeting

This is an in-depth meeting, sometimes called a “fact-find” and usually lasts two hours. We’ll ask you lots of questions about your current financial situation, but more importantly, we’ll ask about your ideal future.

This is also your opportunity to ask as many questions as you like. So feel free to ask away!

3. Information gathering

Following the meeting, your adviser will investigate all of your existing financial arrangements. This includes identifying all of your existing pensions and investments: where they are, how much is in each and how well they are performing.

4. Building your plan

Once we’ve done all of the investigations and research, your adviser will work with our expert paraplanning team to put together a recommendation report. We use a number of tools, including investment research software, to work out the best solutions for achieving your goals.

5. Presenting your bespoke financial plan

Rather than present you with a report and hope that it all makes sense, your adviser will talk you through it, ensuring that you fully understand every aspect of our proposed financial plan. Again, this is your opportunity
to ask questions and to challenge any aspects of the plan that you’re concerned about.

6. Making it a reality

We’ll only start to implement the plan after you’ve confirmed that you’re happy with the recommendations. This may involve setting up new products, closing old ones or transferring existing products into another.
We’ll take care of everything, keeping you informed of progress as we go.

7. Review

Your adviser will meet with you on a regular basis (at least annually) either in-person or on a video call. This is incredibly important because your financial plan should adapt to your evolving goals and needs over the years. Your adviser will continue to act as a coach and trusted guide to ensure that you stay on track to achieve your short and long-term goals.

Chris has provided peace of mind enabling us to now retire early. He has taken the time to get to know and understand us, helping us to develop and adapt our strategy. We have an open and transparent relationship with him which builds trust. He is personable and tailors solutions to our needs.

Amanda

I’ve been absolutely delighted with the advice and support I’ve received from Maxine Clarke. She took the time to understand my goals, explained my options clearly, and helped structure my retirement plans. I now feel fully informed, supported, and confident about my financial future.

Julie

Luca encouraged me to take a step back and look at the bigger picture – how much risk am I prepared to take, how much income do I really need for my day‑to‑day expenditures, what are my plans for retirement. Luca worked through all the steps of the process at my pace, patiently explaining all the jargon as we progressed.

Liz

Chris took the time to understand our goals, provided clear explanations of approaches and a thoughtful, well-structured follow up note. Chris' approachable nature and attention to detail was first class. Following our interactions we now have a much clearer understanding of the relevant aspects to our estate planning.

Karan

Liv patiently understood our circumstances and conducted the due diligence required to provide very transparent and exceptionally professional advice. He struck a great balance on long‑term investments, pensions, insurance and retirement. I found Liv very knowledgeable, confident, and personable.

Hernit

Tom expertly guided me through the complex and time-consuming process associated with consolidating several company pensions. Tom has also provided advice on a number of other financial benefits I was previously unaware of.

David

Ross gave me a lot of very useful information. He explains everything in a clear and concise way and doesn’t fill your head with jargon you may not understand. He keeps it plain and simple. Ross helped me understand how I could claim back overpaid tax and money I had been paying for a service with a previous pension adviser that shouldn’t have been charged.

Michael

From the initial meeting, George was able to understand my concerns and present options for how I could move forward. At no point did I feel any pressure, and I felt from the outset that I wanted to establish a long‑term relationship with George.

Nicholas

Russ guided me through the process of assessing current and future demands on my finances and the selection of appropriate pension investments. Throughout the process Russ has been very patient and explained clearly different options with their risk/benefit profiles. I have found his manner very supportive.

Linda

I had several meetings with Freddie to discuss my medium‑ to long‑term goals, my appetite for risk, the kind of retirement I would like and at what age. We then walked through my current finances in detail, and Freddie presented the gap between where I am now and where I would like to be, and proposed some changes that could help me achieve my goals in future.

Tony

Liviu has provided us with invaluable help regarding our pensions and how to best plan for our retirement. He has always made time to explain our options and fully answer any concerns we had. He has always gone the extra mile to ensure we were comfortable with the decisions we made and was endlessly patient.

Susan

I cannot tell you how much it has meant to have Russell Bruce’s advice. I no longer worry that I’m not doing enough to feel financially secure and confident about the future, and that has made a huge difference for me. I find him very easy to talk to; he has a lovely professional, friendly manner. I’ve already recommended him to a family member.

Lyn

I’ve been a client of FC for almost 10 years and it’s proved to be one of the best financial decisions I’ve made. The advice, care and detail given to me has always been fantastic both from my advisor Billy and the whole FC team. I have recommended their services multiple times before and wouldn’t hesitate again! A brilliant company!

Daniel

I asked Billy outright, if Flying Colours would make us that fee back in the first 12 months of managing our pensions. He told me it would and I’m happy to say he was right. We’ve got to know him really well and we completely trust the advice he gives us; advice which, over the years, has covered way more than just our pension.

John

Insights

From tax-saving tips to smarter retirement planning, our latest articles are designed to help you make informed decisions and get real value from your finances.

Adviser Insight: Defining your personal “enough” in retirement

Your Spring Statement update and what it means for you

Guest Insight: The psychological transition from career to retirement

Flying Colours
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